Warranty and Exchange

Warranty and Exchange:
We offer a 30-day money-back guarantee from date of purchase, only if the service of the product was never activated on our website and if it’s not a customized order. Proof of purchase is required. Refunds and exchanges are accepted for purchases made directly from QRLiving.com only. Shipping and handling charges are non-refundable.
All of our products carry a 90-day guarantee against manufacture defect. Return the products to QRLiving.com with the proof of purchase and a Return Merchandise Authorization number (this can be obtained from our customer support) only if the product is found defective within 90 days of the purchase, and we will exchange or replace it. Any physical damage, misuse or abuse of the products will not warrant returns by QRLiving.com.